Effective Date: 01/04/2026
At SamVpsServer, customer satisfaction is important to us. Our refund policy is as follows:
1. 7-Day Money-Back Guarantee
We offer a 7-day refund period for eligible services. If you are not satisfied, you may request a refund within 7 days of purchase.
2. Eligible Services
- Shared Hosting
- Reseller Hosting (Alpha, Master, WHM)
3. Non-Refundable Services
- VPS Servers
- Dedicated Servers
- Domain Registration
These services are non-refundable once purchased.
4. Refund Conditions
- Refund requests must be submitted within 7 days
- Accounts violating Terms and Conditions are not eligible
- Refunds are processed using the original payment method
5. Processing Time
Approved refunds may take 5–10 business days to process.
6. Contact
To request a refund, contact us at info@samvpsserver.com.
